Terms and Conditions

Information We Collect

We collect information you provide directly and information collected automatically when you use the Site or our services.

A. Personal Information You Provide

When you contact us through forms, email, WhatsApp or phone, you may provide information such as: name, email address, phone number, organisation name, job title, and any documents or details you submit voluntarily.

B. Automatically Collected Data

We automatically collect technical and usage information, including IP address, browser type, device information, pages visited, time spent, referring URLs and approximate geographic location using cookies and analytics tools.

C. Project & Client Data

For clients and projects we may process additional materials needed to complete deliverables — for example brand assets, briefs, image/video files, documents, and project-specific data (only with your consent or under contract).

D. E-Learning & Training Data (If Applicable)

If you access any learning platforms or training courses managed by us, we may record user names, login details, course progress, test scores, and completion records required to deliver the learning service.

How We Use Your Information

We use collected data to deliver and improve services, communicate with you, and run our website and business operations.

• Service delivery: Respond to inquiries, provide quotations, manage projects, deliver course content, and provide technical support.
• Website operation: Improve user experience, monitor site performance, and diagnose technical issues.
• Business operations: Manage client relationships, billing, contracts, and internal reporting.
• Legal & security: Prevent fraud, comply with legal obligations and protect our rights and users.

We do not sell your personal information. We share data only as described below or with your consent.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to operate the Site, analyse trends, remember preferences and improve our services.

You can control cookies using your browser settings. Blocking cookies may reduce the functionality of some parts of the Site.

Typical uses: analytics (e.g., Google Analytics), session management, preference storage and basic A/B testing.

Sharing & Disclosure of Information

We may share personal information in limited circumstances:

• Internal teams: staff or contractors working on your project under confidentiality obligations.
• Service providers: trusted vendors (hosting, payment processors, cloud storage, analytics) who act on our instructions and are bound to protect your data.
• Legal requirements: where required by law, regulation or a valid legal process.
• With consent: where you have given explicit permission to share information (for example, to feature a project in our portfolio).

We will never sell your personal data to third parties.

Data Security

We follow industry-standard measures to protect personal information, such as secure servers, access controls and encryption where applicable. Access to client files is restricted to authorised personnel on a need-to-know basis.

While we strive to protect your data, no system can be guaranteed 100% secure. If you believe a security breach has occurred, please contact us immediately.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Policy, to comply with legal obligations, or to resolve disputes. For clients, retention periods are typically governed by the terms of the client agreement; for site visitors, we retain analytics and contact data for reasonable business and legal purposes.

If you would like us to delete or anonymise your data, please see the Contact Information section below to make a request.

Your Rights

Subject to applicable law, you may have rights including:

• Request access to personal data we hold about you.
• Request correction or update of inaccurate data.
• Request deletion or restriction of processing.
• Withdraw consent where we rely on consent to process data.
• Request a portable copy of certain personal data.

To exercise any of these rights, contact us using the details in the Contact Information section. We will respond in accordance with applicable law.

Third-Party Links

The Site may contain links to third-party websites, LMS platforms, or partner resources. We do not control and are not responsible for the privacy practices or content of these sites. Please review third-party privacy policies before providing personal information.

Children’s Privacy

Our Site and services are not directed at children under 16. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have collected such information, please contact us to request deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of the page. Continued use of the Site after updates constitutes acceptance of the revised policy. Please review this page periodically.

Contact Information

If you have questions, wish to exercise your rights, or want to request deletion of your data, contact:

Enabling Dimensions
Email: info@enablingdimensions.com
Address: ENABLING DIMENSIONS INDIA, Unitech Business Zone, C-1008 Tower C, Nirvana Country, Sector 50, Gurugram, Haryana - 122018.

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Please consult your legal advisor for full compliance with applicable data protection laws, including the IT Act, relevant rules, and the DPDP Act (India).